Contact Us
We’re here to help. If you have any questions about your order, shipping, returns, or our products, please don’t hesitate to contact us. Our customer support team is happy to assist you.
Customer Support
📧 Email: support@lomapaws.com
📞 Phone: +1 (914) 540-7132
🕒 Support hours:
Monday to Friday – 8:00 AM to 7:30 PM (PST)
We will respond to your email within 24-48 hrs (Mon–Fri) — weekend messages answered Monday.
Company Information
Site name: Lomapaws
This store is managed by LommadCo LLC
Address: 340 Whitney Ln, Sheridan, WY 82801, United States
Phone: +1 (914) 540-7132
Email: support@lomapaws.com
Customer support hours:
Monday to Friday – 8:00 AM to 7:30 PM (PST)
We will respond to your email within 24-48 hrs (Mon–Fri) — weekend messages answered Monday.
Order & Returns Assistance
For faster assistance, please include the following information when contacting us:
Order number
Email address used at checkout
A brief description of your request
If your inquiry is related to returns or refunds, please note that all returns must be approved by our support team before sending any items back, in accordance with our Return & Refund Policy.
Additional Information
You may also find answers to common questions in our policy pages: