Contact Us

We’re here to help. If you have any questions about your order, shipping, returns, or our products, please don’t hesitate to contact us. Our customer support team is happy to assist you.

Customer Support

📧 Email: support@lomapaws.com
📞 Phone: +1 (914) 540-7132

🕒 Support hours:
Monday to Friday – 8:00 AM to 7:00 PM (PST)

We aim to respond to all inquiries within 24–48 business hours.


Company Information

Company name: LommadCo LLC
Business address: 30 N Gould St, STE R, Sheridan, WY 82801, USA
Company number: 2025-001826612

LommadCo LLC operates the online store LomaPaws.


Order & Returns Assistance

For faster assistance, please include the following information when contacting us:

Order number

Email address used at checkout

A brief description of your request

If your inquiry is related to returns or refunds, please note that all returns must be approved by our support team before sending any items back, in accordance with our Return & Refund Policy.


Additional Information

You may also find answers to common questions in our policy pages:

Shipping Policy

Return & Refund Policy

Privacy Policy