Billing Terms And Conditions

This Billing Terms & Conditions page outlines how pricing, billing, taxes, and discounts are handled on lomapaws.com. By placing an order on our website, you agree to the terms outlined below.

Pricing & Product Information

LomaPaws reserves the right to modify product prices at any time, including correcting pricing errors or inaccuracies that may occur.
All prices are listed in USD, unless otherwise stated, and are subject to change without prior notice.

Coupon Savings & Promotions

From time to time, LomaPaws may offer discount codes or promotional offers. Please note the following:

  • Discount codes may expire at any time and are subject to specific terms and conditions.

  • In the case of refunds related to promotions, store credit or coupons may be issued instead of a monetary refund.

  • Only one coupon or promotional code may be used per order.

  • Discount codes are non-transferable and may not be shared with others.

  • Coupons received via email are typically valid for one-time use only, unless otherwise stated.

Any misuse of promotional codes may result in cancellation of the order.

Order & Receipt Confirmation

Once your order has been successfully placed, you will receive an order confirmation email from support@lomapaws.com.

This email serves as your receipt and will include:

  • The items purchased

  • Your shipping address

  • The total amount charged

Please review your order confirmation carefully and contact us immediately if you notice any errors.

Customs Duties & Sales Tax

  • Sales tax may be applied at checkout based on your shipping address and applicable local tax rates.

  • Product prices displayed on our website do not include customs duties or import taxes.

  • If your order is shipped outside the United States, customs fees or import duties may be charged upon delivery by local authorities. These charges are not collected at checkout.

  • Customs duties, import taxes, and related fees are non-refundable, even if an order is returned or refused.

Billing Accuracy & Responsibility

Customers are responsible for ensuring that all billing and shipping information is accurate at the time of purchase.
LomaPaws is not responsible for delays, additional charges, or failed deliveries resulting from incorrect billing details.

Disputes & Chargebacks

If you have a billing concern or issue with your order, we kindly ask that you contact us first so we can work toward a resolution.
Unauthorized chargebacks or disputes initiated without prior contact may result in account restrictions or order cancellation.

Contact Information

For any questions regarding billing, payments, taxes, or promotions, please contact us at:
support@lomapaws.com

Thank you for choosing LomaPaws